Senior Vice President, U.S. Retail
Primark
Trish Moffett is Senior Vice President of U.S. Retail at Primark, leading retail and retail operations for the brand’s rapidly growing U.S. business. Prior to joining Primark, she served as Brand President of Club Monaco, leading the business through a period of transformation and change. Earlier in her career, Trish held leadership roles at Ralph Lauren across both retail and human resources. She is passionate about building high-performing teams and turning strategy into action, all while keeping the customer and the store at the heart of the business.
Tuesday Jan 12
10:45am - 11:15am
International expansion has never been more accessible and yet also more complex. Digital commerce means consumers can discover brands from anywhere in the world long before those brands have a physical presence, but awareness does not automatically translate into trust, loyalty or commercial success. This panel brings together retail leaders who have successfully expanded into international markets to discuss what it really takes to grow globally while winning locally. From entering entirely new countries as an unknown brand to adapting product ranges, marketing, customer experience and store formats for different consumer expectations, the session explores the practical realities behind international growth. Hear how brands balance global consistency with local relevance, use data and experimentation to understand new audiences, and align physical stores and digital channels to create seamless customer experiences. From choosing the right locations and merchandise mix to building awareness, creating demand and responding to cultural differences, the discussion will reveal the strategies that separate successful international expansion from costly mistakes.
